Customer Centricity

$450.00

This course is organized into three main sections covering different topics and using many examples from diverse industries to illustrate successes. In addition, a Supplemental Reading examines the dynamic between customer centricity and innovation and provides a contrarian view of the topic.

This course is organized into three main sections covering different topics and using many examples from diverse industries to illustrate successes. In addition, a Supplemental Reading examines the dynamic between customer centricity and innovation and provides a contrarian view of the topic.

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